Volume 10 Number 2: October, 2015

Title: A Global Challenge : The Illegal Wildlife Trade Chain

Description: 

Author-Name:  Prashant Agarwal, Advocate, Supreme Court of India, New Delhi

Email: pras_rgnul88@yahoo.co.uk

Abstract: Illegal wildlife trade threatens key forest landscapes throughout the world. These practices decimate valuable resources and millions of livelihoods, and contribute to global warming. Illegal trade in wildlife is depriving developing economies of billions of dollars in lost revenues and development opportunities. Understanding the phenomenon requires a broad insight into the relationship between the environmental resources at stake, their legal and illegal exploitation, loopholes, as well as the scale and type of crimes committed. Due to the problem’s broad scale, a comprehensive approach is required. To curb the rise in environmental crime the response must involve legal responses, enforcement, legislation, regulation, environmental management, consumer and demand-reduction strategies, and alternative livelihood opportunities.

Keywords: Illegal, Trade, Wildlife, Crime, Poaching, Fauna and Flora.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 7-14

File-URL: http://www.jctindia.org/jct/october2015-v10i2-1.pdf

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Title: Individual’s Perception towards Online Shopping in Uttrakhand : A Case Study

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Author-Name:  Dr. S. K. Gupta, Department of Commerce, Govt. P. G. College, Kotdwara (Garhwal) Uttrakhand

Email: anshi.bansal@gmail.com

Author-Name: Anshika Bansal, Research Scholar, Department of Commerce, Govt. P. G. College, Lansdown, Jaiharikhal (Garhwal) Uttrakhand

Email: anshi.bansal@gmail.com

Abstract: The technology in this digital era is growing with a pace far beyond everyone’s imaginations. New Information Technology have brought about a lot of changes in almost all facets of life. The use of information and communications technologies (ICTs) have changed the way of conducting business transactions and meeting the growing demands of customers for most organizations. The rapid development of the internet has strongly impact upon the worldwide marketing environment. Currently it has become one of the popular approaches for business and customers to perform trade over the internet. The significant growth of online shopping makes the competition in this industry become more intense. Businesses have been coming up with creative ways to promote their product via online. Thus it describes how modern market is replacing the traditional markets. It has become the most efficient way to offer valuable information to the customers like discounts, promotions, new and existing products as per the customer requirements. The objective of this paper is to analyze customer satisfaction level towards online shopping. This paper is descriptive in nature, and data has been collected through various primary and secondary sources. The major findings of the study is that majority of the customers are satisfied.  

Keywords: Online Shopping, Customer Satisfaction, Individual Perceptions.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 15-21

File-URL: http://www.jctindia.org/jct/october2015-v10i2-2.pdf

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Title: An Evaluation of Human Resource Policies of Moser Baer India Limited

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Author-Name:  Dr. Arvind Kumar Yadav, HOD in Faculty of Commerce, K. M. Mayawati Govt. Girls (PG) College, Badalpur, G. B. Nagar, (U.P.) India

Email: arvind3510@rediffmail.com

Abstract: Indian economy has been in the picture of a major restructuring on its way to globalization. Increased economic activity is posing major challenges and also at the same time, it is offering numerous opportunities. Human resource development (HRD) is a subject of great relevance in a developing and most populous country like India. Of all the resources, the “Human Resources” is the most crucial and difficult to tackle and without these resources, the development of physical/financial/technical resources of the country is not possible. The problems of Human ResourcePolicies in Moser Baer India Limited at present is also psychological - both the parties mistrusting each other. If the employers begin to treat the workers as equal partners with themselves in production and do not keep the same attitude of aloofness as they do at present, much discontentment among the workers would be removed leading to industrial peace in the country. Too many Labour Laws and much Government interference cannot solve the problem under a democratic set up, rather may irritate the parties. A strong trade union movement, schemes of workers’ co-operation and participation in management, atmosphere of trust and respect on both sides, and implementation of a policy of human relations in industry, will go a long way in the establishment of industrial peace in the country. If India is to achieve world-class productivity levels, labor administration and judicial system has to be made accountable and effectively responsive and efficient. Companies need to focus on creating a positive work culture that optimize respect of rules, dignity and esteem of employees, quality of life and above all accountability and commitment to productivity, quality and cost effectiveness. In this research paper we studied the various human resourse policies of Moser Baer India Limited.

Keywords: HRD, Globalisation, Human Resource Policies, Absenteeism.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 22-27

File-URL: http://www.jctindia.org/jct/october2015-v10i2-3.pdf

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Title: Nature and Forms of Conflict in the Tea Industry of Assam with Special Reference to Dibrugarh District

Description: 

Author-Name:  Dayananda Nath, Associate Professor, Department of Commerce, Duliajan College & Research Scholar, Department of Commerce, Dibrugarh University, Assam. India

Email: nathdayananda@yahoo.com

Author-Name:  Seema S. Singha, Professor, Department of Commerce, Dibrugarh University, Assam, India

Email: singhaseema99@yahoo.in

Abstract: Conflict is an inevitable aspect in any organization. Conflict has an impact on individual, groups and organization. Often managers tend to devote a major portion of their productive time on conflict management. From an organizational perspective, conflicts may be simple and inevitable but their impact can be far reaching and critical that conflict management has to be given enough attention. The right amount of conflict will impact an organization in a positive fashion and will ensure to achieve its pre-oriented objectives. However, conflict which hamper organizational functioning that needs to be checked. Management’s perception to earn maximum profit and offer minimum benefit to their workers, whereas workers’ perception to achieve maximum benefit (both monetary and non-monetary) and offer minimum profit for their proprietor. These differences in perceptions are the root cause of conflict in tea gardens. The natures of conflicts in the tea gardens are both monetary as well as non-monetary. To get proper information questionnaire schedules are arranged considering the nature of conflict based on factors like: (i) management’s response on claims by workers to improve their existing housing condition (ii) satisfaction with the amount of compensation in case of industrial accident/occupational hazard, sickness (iii) problems with the changes of managerial personnel (iv) attitudes of workers with their present job and (v) class/role conflict among various categories of workers. After analysis of collected data actual problems have been sorted out and finally this paper concludes by offering suggestion to overcome these problems. 

Keywords: Tea Industry, Conflict Management, Industrial Accident, Occupational Hazard, Managerial Personnel, Management’s Perception, Trade Union.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 28-33

File-URL: http://www.jctindia.org/jct/october2015-v10i2-4.pdf

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Title: Pradhan Mantri Jan Dhan Yojana : Financial Inclusion

Description: 

Author-Name:  Dr. M. D. Somani, Associate Professor, Department of Commerce, M.J.B. Govt. Girls P.G.. College, Indore

Email: drmdsomani@yahoo.in

Author-Name:  Bhavana Nahar, Research Scholar, Devi Ahilya University, Indore

Email: bhavananahar1977@gmail.com

Abstract: The Prime Minister launched the National Mission on financial inclusion known as Pradhan Mantri Jan Dhan Yojna on August 28, 2014 is a landmark initiative to link the hitherto excluded poor with the bank and a policy to help them join economic mainstream by removing financial untouchability. Inclusive growth becomes impossible without financial inclusion. Financial inclusion is the key factor for inclusive growth. The focus of financial inclusion in India there for has overwhelming by been on delivering credit through microfinance channels, state owned banks and through state promoted self help groups. The PMJDY has completed these efforts by the previous efforts of the RBI of promoting financial inclusion through facilitating opening of bank accounts. However, the present Indian Government has packaged it in a mission mode with a big bang action plan which is popularly known as “Pradhan Mantri Jan Dhan Yojna”. The scheme is a landmark initiative to bring the poor people into economic mainstream through linking the neglected poor strata with the banking system. This scheme will help the poor to come out of the grip of money lenders, manage emerging financial needs and get benefits from a range of financial services. The present paper endeavor to study the recent trends in financial inclusion in India with special reference to PMJDY highlights the need of financial inclusion, pillars of the PMJDY and performance of this scheme.

Keywords: Financial inclusion, Pradhan Mantri Jan Dhan Yojna, Inclusive growth, Banking system.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 34-39

File-URL: http://www.jctindia.org/jct/october2015-v10i2-5.pdf

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Title: India’s Anti-dumping Duty on Solar Panels : Protectionism to Save Intermediaries or Recipe to Kill A Nascent, Sunrise Industry?

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Author-Name:  Saurav Banerjee, Research Scholar, Indian Institute of Foreign Trade, Delhi

Email: sauravbanerjee.leo@gmail.com

Author-Name:  Parikshit Dey, Development Financing and Project Structuring Expert, Bhopal.

Email: parikshit@parikshitdey.in

Abstract: Due to widespread discussion of global warming, fluctuation and volatility of oil price and compulsions of energy security almost every country is looking at green and clean technologies. Sustainable energy resources are gaining attention. Among other options, Solar has made remarkable progress technologically as well as commercially. The paper discusses the progress on the learning curve, and the plethora of issues that are being thrown up especially protection of home grown industry is one important debate. The sagacity of protecting some section of the industry or protecting the consumer and the global trade in a borderless world are issues to ponder over and an informed decision to be taken after consider all aspects holistically taking a long term perspective. The paper discusses the negative impacts of the immediate returns only perspective taken by imposing Anti Dumping Duty on Solar Panels and proposed a broad based long term collaborative perspective which would favour the end customer and the Indian solar panel industry per se. 

Keywords: Protection, Anti Dumping Duty, Counter Vailing Duty, World Trade Organisation, Solar Photovoltaics, Indian Solar Panel Industry.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 40-47

File-URL: http://www.jctindia.org/jct/october2015-v10i2-6.pdf

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Title: Service Quality and Its Impact on Customer Satisfaction in Shopping Malls

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Author-Name:  S. C. Vetrivel, Assistant Professor, School of Management Studies, Kongu Engineering College, Perundurai Erode, Tamilnadu

Email: scvetrivel@gmail.com

Abstract: Retail industry plays a significant role in increasing productivity across a wide range of consumer goods and services, and it is a big business in developed countries, and it is in a much more organized format in India. Most of the retailing in India happens in the un-organized sector with over 12 million retail outlets of various sizes and formats. Retailing involves direct interface with the customer and co-ordination of business activities from end-to-end right from the concept or design stage of the product and delivery of service to the customers. Changing customer’s lifestyle and the competitive environment has made the customers’ expectations grow high. The retailers were more concise with satisfying their customers since the customer satisfaction will be the core point of improving the retailer’s products and services. So the researcher has made an attempt to measure the satisfaction level of customers in the shopping mall. 

Keywords: retail, business, product, services, customer.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 48-52

File-URL: http://www.jctindia.org/jct/october2015-v10i2-7.pdf

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Title: Factors Establishing Feasibility of SHGs for Women Entrepreneurship Ventures

Description: 

Author-Name:  Dr. Ajai Prakash, Assistant Professor, Department of Business Administration, University of Lucknow, Lucknow
Author-Email:  ajaiprakash1@gmail.com

Author-Name:  Sandhya Ruhela, Research Scholar, Department of Business Administration, University of Lucknow, Lucknow

Email: ruhela.sandhya@gmail.com

Abstract: Banking services are limited to a given set; hence they cannot cater to the needs of all segments. SHGs are essential drivers to enhance financial activities across a number of countries in which women can initiate business activities which can lead to self employment leading to social and economic empowerment.. Entrepreneurship is a process of identifying and organising a business venture, sourcing and organising the required resources and taking both the risk and rewards associated with the venture. SHGs are a powerful way under under which women voluntarily create a group with an intent to carry on mutual business operations with the principle of saving and carrying on economic activities for mutual benefit. Women owned businesses are important for any economy of almost all countries. To give thrust to economy of developing countries women entrepreneurship is an essential condition. The ojective of the study is to find out the factors that influence the formation and continuance of Self-help groups for entrepreneurship and study the strengths and limitations of the Self-help groups structure. This study has been conducted on secondary data sources such as research papers, journals, magazines, books and articles. Findings of the study shows that education, innovation, creativity, motivation, low cost, adopting to change, good customer relations, catering to customer needs, desire to succeed and independent operations are main strengths of self help groups. Lack of confidence, lack of education, irregularities in savings, lack of interest of members, non-repayment of loans, lack of marketing abilities among member are some limitations of the self help groups. 

Keywords: Self help groups, entrepreneurship, strengths, poverty reduction, motivation.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 53-62

File-URL: http://www.jctindia.org/jct/october2015-v10i2-8.pdf

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Title: The Impact of Microfinance on Rural Development in India

Description: 

Author-Name:  Dr. Sangita Bharuka, Shree Cloth Market Kanya Vanijya Mahavidhyalaya, Indore
Author-Email:  bharuka12sangita@gmail.com

Author-Name:  Dr. Renu Mehta Soni, M. B. Khalsa College, Indore

Email: renu_mehta13@yahoo.com

Abstract: Microfinance is used toa supply small credits to very poora section of society sthat is unable to access the traditional economicala financial institutions such as banks. It helpAs them in acquiring finance to expand their tinya businesses and other financial needs. Microfianances also helps in improvinga contribution of women in economic activitiesa by providinga economical resources to invest. Thisa research paper is an effort to bring light the role of microfinance in rural development through the study of micro financial schemes. We can learn important lessons from microfinance for developments in terms of what can be the strategy that we can adapt to make a difference. We can conclude that weak sector of Indian economy is in dire need of money lending methods to earn credits so microfinance programs should be an important area of focus to provide these people the chance to improve their standard of living via means of economical growth.

Keywords: microfinance, money lending, rural development, financial planning etc.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 63-67

File-URL: http://www.jctindia.org/jct/october2015-v10i2-9.pdf

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Title: Employee Welfare Measures with Special Reference to National Thermal Power Corporation

Description: 

Author-Name:  S. Narender, Reserarch Scholar, Department of Commerce and Business Management, Kakatiya University, Warangal, Telangana State, India

Author-Email:  narendercommerce@gmail.com

Author-Name:  Gopikrishna Abbaraboina, Assistant Professor, V. R. College of Management and Information Technology, Battupally, Hanamkonda, Warangal, Telangana State, India 

Email: a_gopikrishna@ymail.com

Abstract: To know that whether welfare facilities play an important role on the working of employees, And to know hence the employees are dissatisfied welfare facilities will help them to get motivated. Employees play an important role in the industrial production of the country. Hence, organizations have to secure the cooperation of employees in order to increase the production and to earn higher profits. The cooperation of employees is possible only when they are fully satisfied with their employer and the working conditions on the job. In the past, industrialists and the employers believed that their only duty towards their employees was to pay them satisfactory wages and salaries. Therefore, this study focuses on employee welfare measures in NTPC, Ramagundam.

Keywords: Employee, Welfare Measures, Satisfaction, Recreations.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 68-77

File-URL: http://www.jctindia.org/jct/october2015-v10i2-10.pdf

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Title: Customer Satisfaction in Public Sector Banks of Tamilnadu With Reference to Erode District

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Author-Name:  Dr. P. Sundharesalingam, Assistant Professor, Department of Management Studies, Kongu Engineering College, Perundurai, Erode (Tamilnadu)

Email: sundharesalingam@gmail.com

Author-Name:  Dr. M. Umasankar, Assistant Professor, Department of Management Studies, Kongu Engineering College, Perundurai, Erode (Tamilnadu)

Email: umashankar@kongu.ac.in

Abstract: The Private sector banks in India have achieved a higher growth rate compared with Public sector banks over a seven year period (2004~2011). Data is collected through a questionnaire from 975 customers at 41 branches of 5 public sector banks and private sector banks each, located in the 5 taluks of Erode district. Data on Bank/Branch attributes, Customer Service Characteristics, Customer attributes, Perception about Competitors, the period of holding the account, the reason for choosing a particular bank, the likely period for which the customer will maintain the account and the likely reason for changing the bank were collected and analysed. Logistic regression model is used to identify the factors that contributed to Customer Satisfaction. The study finds that Bank/ Branch attributes such as convenient location, access, and parking space and working hours have the greatest impact on Customer Satisfaction. Customer service characteristics like account handling, customer friendly policies and customer handling also influence Customer Satisfaction. However, Customer satisfaction itself does not have an effect on the length of period the customer will continue to maintain his account. The most important reason why customers intend to change the bank is “Change in job/ residence” followed by the “Need for more facilities (credit)”. “Customer service” is given as a reason for leaving only over a longer period of 1 to 5 years. 

Keywords: Customer Service, Credit Facilities, Private Sector Banks.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 78-83

File-URL: http://www.jctindia.org/jct/october2015-v10i2-11.pdf

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Title: Health Care in India : Opportunities, Challenges and Concerns (A Case Study)

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Author-Name:  Dr. Sonia Chawla, Professor & Head, Department of Business Administration, D.A.V. Institute of Engineering & Technology, Kabir Nagar, Jalandhar.

Email: mimitrohit@gmail.com

Author-Name:  Pooja Sharma, Research Scholar, Punjab Technical University, Punjab.

Email: cmapoojasharma@gmail.com

Abstract: The paper presents an overview and brief of health care scenario in India. There has been great transition in the health care sector in India since the structural adjustment programme followed by the Indian economy. While India has made significant gains in terms of health indicators still demographic, infrastructural and epidemiological factors continues to grapple with newer challenges. The paper looks at the challenges faced by heath care segment as well as the strategies to overcome these challenges. In the coming times, health care sector is expected to grow more because of a number of factors such as growing population and economy, expanding middle class, rise of diseases, emergence of a robust pharmaceutical industry, deteriorating infrastructure, lack of insurance, etc. However, there is an urgent need for focusing on health care, stimulating investment in health care infrastructure, creation of cost effective facilities, facilitate adequate supply of manpower and a balanced approach by the regulators. 

Keywords: Compounded Annual Growth Rate, Community Health Care Centers, Health insurance and Primary Health Care Centers.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 84-91

File-URL: http://www.jctindia.org/jct/october2015-v10i2-12.pdf

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Title: Overview of Foreign Investment Policy in India

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Author-Name:  Dr. B. K. Agarwal, Assistant Professor, Faculty of Commerce & Business Administration, D. N. College, Meerut

Email: mimitrohit@gmail.com

Abstract: Foreign investment refers to the investments made by the residents of a country in the financial assets and production process of another country. The foreign investment is necessary for all developing nation as well as developed nation but it may differ from country to country. The developing economies are in a most need of these foreign investments for boosting up the entire development of the nation in productivity of the labour, machinery etc. The foreign investment or foreign capital helps to build up the foreign exchange reserves needed to meet trade deficit or we can say that foreign investment provides a channel through which developing countries gain access to foreign capital which is needed most for the development of the nations in the area of industry, telecom, agriculture, Information Technology etc. The foreign investment also affects on the recipient country like it affects on its factor productivity as well as affects on balance of payments. Foreign investment can come in two forms: foreign direct investment and foreign institutional investment.

Keywords: Foreign investment, financial assets and production process.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 92-97

File-URL: http://www.jctindia.org/jct/october2015-v10i2-13.pdf

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Title: Position of Information Technology in Service Sector of Indian Economy

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Author-Name:  Dr. Kavita Sexena, Assistant Professor, Department of Economics, D.N. (PG) College, Meerut

Email: ks96735@gmail.com

Abstract: Indian economy is one of the world's largest economies. India has made substantial economic and social development during the recent past. It has been observed earlier that Indian economy is yet to overcome climatic shock. Information Technology (IT) is an important emerging sector of the Indian Economy. This paper examines the India's IT industry and also studied the impact of IT on the Indian Economy. The IT sector has served as a fertile ground for the growth of a new entrepreneurial class with innovative corporate practices and has been instrumental in reversing the brain drain, raising India's brand equity and attracting foreign direct investment (FDI) leading to other associated benefits. The Size of this sector has increased at a tremendous rate of 35% per year during the last 10 years. Its contribution to the national gross domestic product is expected to be around 12.4 by the year 2013-14, quite similar to that in the United States today. Special subsidies or export incentives are likely to be inefficient ways of stimulating the growth of the IT sector, or of positive spillovers for the rest of the economy. The same stricture applies, to some extent, to State government policies to encourage the IT sector.

Keywords: Information Technology, Foreign Direct Investment.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 98-102

File-URL: http://www.jctindia.org/jct/october2015-v10i2-14.pdf

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Title: E-commerce : Enhancing Growth for SMEs in India

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Author-Name:  Ashwani Sharma, Assistant Professor, Business Administration SVB College of Education, Meerut Research Scholar (C.C.S. University, Meerut)

Email: 

Author-Name:  J. N. Sharma, Lecturer, Library Science D.N. (PG) College, Meerut.

Email: 

Abstract: Indian Small and medium enterprises (SMEs) or small and medium-sized businesses (SMBs) continue to chug along with their growth story. With their huge potential, the Government of India is taking different measures to increase their competitiveness in the international market but there is still a lot required to give much needed thrust to SMEs. The decade that has gone by has seen tremendous growth in internet penetration across India this has given a large number of small businesses an opportunity to reach out to global market using e-commerce platforms Business-to-business e-commerce platforms provide small businesses with opportunities to establish their presence on the internet by providing them a one-stop shop, identifying potential trading partners, learning more about global trade, sharing trading experience and letting buyers and suppliers communicate and interact effectively, hence conducting business deals successfully. 

Keywords: SMEs –small and Medium Enterprise, SMBs- Small and Medium Businesses, E Commerce- Electronic Commerce, EDI- Electronic Data Interchange, E-Marketing – Electronic.

Classification-JEL: A0, T18, C0

Journal of Commerce and Trade. Volume 10 Number 2. October, 2015. Pages: 103-107

File-URL: http://www.jctindia.org/jct/october2015-v10i2-15.pdf

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