SHARMA, V. K. Managing Conflicts to Ensure Smooth Organisational Functioning. Journal of Commerce and Trade , "Meerut, India", v. 4, n. 1, p. 32–37, 2009. DOI: 10.26703/jct.v4i1.408. Disponível em: https://jctindia.org/index.php/jct/article/view/a09-vks. Acesso em: 7 jul. 2024.