GUPTA, S. CRM : A study of PNB at Karnal District (With special reference to Tele Banking). Journal of Commerce and Trade , "Meerut, India", v. 4, n. 1, p. 73–79, 2009. DOI: 10.26703/jct.v4i1.414. Disponível em: https://jctindia.org/index.php/jct/article/view/a09-sg. Acesso em: 7 jul. 2024.