HERATH, H. M. R. P.; WANNINAYAKE, W. M. C. B. Gender of the Consumer and Service Quality. Journal of Commerce and Trade , "Meerut, India", v. 4, n. 2, p. 5–13, 2009. DOI: 10.26703/jct.v4i2.417. Disponível em: https://jctindia.org/index.php/jct/article/view/o09-hmrphwmcbw. Acesso em: 2 jul. 2024.