SHARMA, S. Value Based Quality Budgeting Model (Excellence Model for IT Industry). Journal of Commerce and Trade , "Meerut, India", v. 3, n. 2, p. 55–59, 2008. Disponível em: https://jctindia.org/index.php/jct/article/view/o08-ss. Acesso em: 2 jul. 2024.