Nigam A. Attrition in IT-BPO : A Critical Appraisal in Indian Context: The Alarming Cost and Less Competitive Advantage. JCT [Internet]. 2007 May 1 [cited 2024 Jul. 7];2(1):19-25. Available from: https://jctindia.org/index.php/jct/article/view/a07-an