Marketing Strategy of Vehicle Finance

Authors

  • Nikhil Ranjan Agarwal Research Scholar, M.J.P. Rohilkhand University, Bareilly
  • Dr. K. C. Gupta Associate Professor in Commerce, Hindu College, Moradabad

DOI:

https://doi.org/10.26703/jct.v6i1.361

Keywords:

Vehicle Finance, Marketing Strategy, Consumer Satisfaction

Abstract

This paper briefly tries to evaluate the marketing strategy of vehicle finance. For this purpose, an empirical study is undertaken on Western Uttar Pradesh vehicle finance companies covering Bareilly, Moradabad, Meerut and Ghaziabad. The researcher measures and evaluates current state of customers’ satisfaction or dissatisfaction with regard to purchase made by consumers belonging to middle income group. This research examines the impact of vehicle finance activities on consumers, marketing intermediaries and other related group. The result of this empirical study reveals that there is no association between consumers’ overall experience as a customer of vehicle finance schemes and measure of consumers’ awareness about terms of vehicle finance and sources of information on various vehicle finance schemes.

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References

Kessler Sheila (1998); Managing and Measuring Customer’s Satisfaction, Wheeler Publishing Company, New Delhi

Stanton William J., Etzel Michael J. and Walker, Bruce J. (1994); Fundamentals of Modern marketing, McGraw Hill Inc., New York

Manoj Kumar Dash, Soumendu Bhattacharya; Factors influencing buying behavior of 2 wheeler purchase, Synthesis Journal, Jan.-June’2008

Dr. S. Sakthivelrani; Passenger Car Industry in India, Indian Journal of Marketing, Nov’2008

J. Vanniaranjan, A.C. Kannan; Importance of quality dimension in services bank selection for mortgage loan, Journal of Marketing & Communication, Jan-April’2008,

How good is my financier?, Consumer financing satisfaction study for four wheelers; Autocar India, July, 2000

Living with them; Auto Motor and Sport, September, 2001

www.automobiles.india.com

www.rbi.gov.in

www.surfindia.com/automobiles

ww.indiacar.net

Additional Files

Published

01-05-2011

How to Cite

Agarwal, N. R., & Gupta, K. C. (2011). Marketing Strategy of Vehicle Finance. Journal of Commerce and Trade, 6(1), 98–106. https://doi.org/10.26703/jct.v6i1.361

Issue

Section

Research Paper