The Study of Reservations and Concerns in Application of 360° Feedback System
DOI:
https://doi.org/10.26703/jct.v12i2.139Keywords:
360° Feedback System, Appraisal, Human Resource ManagementAbstract
The main aim of the study is to analyze the effectiveness of 360-degree performance appraisal feedback system in Anand Publications and Nageen Publications. Performance evaluation techniques are often driven by a desire to minimize disagreement across evaluations. Historically, the typical goal of maximizing agreement is based on the assumption that there exists an objective reality that will be similarly perceived and reported, despite differences in rater perspective. The responses are presented collectively to the assessee in the form charts and graphs. Comments and interpretations are presented later. Counselling sessions are arranged with the employee to remove the weaknesses identified in the Three sixty degree assessment. A sample size of 100 employees is chosen. Out of which 50 employees were from Anand Publications and remaining 50 from Nageen Publication. Companies that implement 360° feedback without first developing good managers who can give feedback correctly risk serious damage to teamwork and morale. Providing constructive feedback calls for instruction, training and practice. Any organization considering using 360° feedback in the appraisal process should begin by using for development purpose only and then gradually to make it a part of appraisal system.
JEL Classification : E 24, P 47.
Downloads
Metrics
References
Brewer, B. (1994) Performance appraisal issues in Hong Kong Civil Services. Hong Kong Public
Administration Vol. 3, No. (3) pp. 209-219.
Colon, R. (1996) Use of 360 degree assessment by public section Management. Employment Relations
Today Vol. 23, No. (1) pp. 1-15.
Hirsch, M. S. (1994) 360 degree of evaluation. Working Woman Vol. 19, No. (8) August pp. 20-21.
Kein, K. (1996). Searching 360 degree for employee evaluation. Incentive Vol. 170, No. (10) pp. 40-42.
Manuel London and Richard W, Beatty. (1993) “360-Degree Feedback as a Competitive Advantage”
Human Resource Management, Summer & Fall, 42 (2) pp. 267-280.
Shipper, Frank; Hoffman, Richard C and Rotondo, Denise M. (2007) "Does the 360 Feedback Process
Create Actionable Knowledge Equally Across Cultures?" Academy of Management Learning and
Education, Vol. 6, No (1) pp. 33-50.
Nihal, Mamatoglu, (2008) "Affects on organizational context (culture and climate) from implementing a
degree feedback system the case of Arcelik. EUROPEAN JOURNAL OF WORK AND
ORGANIZATIONAL PSYCHOLOGY, 17 (4), pp. 426-449
Ashferd, S. J. and Cammings, L.L. (1983), Feedback as an Individual Resource : Personal Strategies of
Creating Information. Organisational Behaviour and Human Performance, 35 (7) pp. 123-127.
Bracken, D., Timmreck, C., Church, A (2001), The handbook of multisource feedback, Journal of
Management, 19 (5) pp. 76-84.
Dessler, G. (2003). Performance Appraisal Human Resource Management Pearson Education, Inc, pp.
-264.
Ward, Peter (2008). 360 Degree Feedback. A Management Tool. Jaico Publications, pp. 59-64.
Additional Files
Published
How to Cite
License
Copyright (c) 2017 Journal of Commerce and Trade
This work is licensed under a Creative Commons Attribution 4.0 International License.